Frequently Asked Questions

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25 articles in this collection
Written by Alex, Tim, and and 3 others

What Equipment Should the Driver Have?

Written by Alex
Updated over a week ago

How do I get Charged?

Written by Alex
Updated over a week ago

How long does it take to receive a refund?

Written by Tim
Updated over a week ago

What areas does shift cover?

Written by Alex
Updated over a week ago

What should I expect from the service provider?

Written by
Updated over a week ago

Do all of your vans come with a driver?

Written by Jacob Corlett
Updated over a week ago

Is it safe to pay online?

Written by
Updated over a week ago

Can I make changes to my booking prior to move day?

Written by Jacob Corlett
Updated over a week ago

Do shift supply boxes?

A
Written by Adam Barnard
Updated over a week ago

Will the driver dismantle and re-assemble items?

Written by
Updated over a week ago

Do my quotes include ferry costs?

Written by
Updated over a week ago

Do my quotes include VAT?

Written by
Updated over a week ago

How should I prepare for move day?

Written by
Updated over a week ago

Can you provide more men if required on the day of my move?

Written by
Updated over a week ago

How soon should I book my van?

Written by
Updated over a week ago

Will I need to pay extras on the day of the move?

Written by
Updated over a week ago

Can we travel in the van/truck with the driver?

Written by
Updated over a week ago

Can we rely on you to be on time?

Written by Alex
Updated over a week ago

Can I make stops in-between the pickup and destination address?

Written by Alex
Updated over a week ago

Once my booking is confirmed how do I receive confirmation?

Written by Amy Smalley
Updated over a week ago

Do you have availability?

Written by Alex
Updated over a week ago

Do my quotes include toll road, congestion zone and other charges?

Written by Tim
Updated over a week ago

Do I have to pay for pay and display machines?

Written by
Updated over a week ago

Why have the prices changed?

Written by Tim
Updated over a week ago

When do I start / stop being charged?

Written by
Updated over a week ago